Use ServiceM8 network to handle subcontractors

ServiceM8 Network is perfect for working with subcontractors and giving them all of the information they need without having to give them access to your ServiceM8 account.

This is better than sending a WhatsApp, for example, as it cuts out the possibility of typos in the job address (I sent our sparky to the wrong address once).

It also allows you to specify exactly what you need the subbie to do. They can then advise what they’ve done online (with or without their own ServiceM8 account) and you get their updates on your job card.

Sending a Network Request indicates that you want that business to either provide you with a Quote to perform work (a Quote Request), or you want that business to perform the work (a Work Order Request).

A Network Request includes

• A description of the work to be done
• Contact details
• Billing details
• Checklist requirements
• Photo requirements (e.g. “take a photo before starting work”)
• Document requirements (e.g. “provide your insurance certificate”)
• Form requirements (e.g. a pre-start checklist or authorization form)

Network Requests can be sent to any e-mail address. If the e-mail address matches a ServiceM8 account which has joined the ServiceM8 Network, the request will arrive in their ServiceM8 Inbox ready to be converted to a job in their ServiceM8 account.

Otherwise, ServiceM8 will send a link to the e-mail address which allows the contractor to view the job details and complete the job requirements through a web browser.

For more information, please see How to send a Network Request.